KS Koh

The sweltering heat of Singapore has met its match with the launch of Coolfix, the country’s first on-demand air conditioning service mobile app. This innovative platform promises to revolutionize the aircon repair industry, ensuring that homeowners never have to endure long waits for service again.

Coolfix, developed by Natural Cool Holdings Limited, connects users with over 600 service vehicles and 150 established air conditioning companies, guaranteeing that service requests are fulfilled within 30 minutes. This rapid response system aims to address a significant pain point for Singaporean homeowners, who often struggle to find reliable contractors quickly when their aircon units break down.

The app offers a user-friendly interface that allows customers to request service, track the arrival of technicians, and receive updates on job progress in real-time. In addition to the convenience of on-demand service, Coolfix provides secure payment options and detailed service records, enhancing the overall user experience.

One of the standout features of Coolfix is its commitment to transparency and professionalism. The app provides an immediate cost breakdown for the services selected, ensuring that customers are fully informed about the pricing and can avoid any unexpected charges. Furthermore, Coolfix maintains high standards for its partner contractors, all of whom are BCA-certified, ensuring that users receive quality service every time.

Beyond emergency repairs, Coolfix also offers an aircon subscription service. This innovative option allows homeowners to subscribe to regular maintenance and repairs for their air conditioning systems. Partnering with top brands like Gree and Midea, the subscription service includes the installation of new aircon units, a comprehensive 48-month warranty, and regular servicing, all for a starting price of $77 per month. This model aims to provide a cost-effective, hassle-free solution for year-round home cooling.

To celebrate its launch, Coolfix is offering the first 1,000 users who download and register on the app a $100 voucher, which can be used towards any air conditioning service booked through the platform. This promotion is valid until December 31, 2024.

Coolfix is currently available for download on the Apple App Store, with a launch on the Google Play Store scheduled for July. For more information, users can visit the Coolfix website or follow their social media accounts.

Natural Cool Holdings Limited, established in 1989 and listed on the Singapore Exchange, has been a leader in the air conditioning industry for decades. The launch of Coolfix marks a significant step in their ongoing commitment to integrating technology with customer-focused solutions.